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Point Of Sales (POS)

Move beyond processing only transactions, to empowering experiences of your customers that help to improve your sales with a fast and dependable point of sales application for quick, convenient, and contactless customer transactions.

  • Instantly calculates every sales transaction
  • Online-Offline billing
  • Adjusts inventory with each sale transaction
  • Automatically balance and all other digital payment
  • Tracks each operator’s total with complete audit trail
  • Handles paid-outs, refunds, wallet balance and discounts
  • Handles series, retail and service combinations
  • Manage daily expenses and petty cash
  • Bill cancellation to refund or wallet credit for later use of customer

Appointment

Adapt to the appointment scheduler and manage your occupancy. Take bookings over the phone or online via your website and schedule them in one place. Set working days; schedule staff and link services, resources so you never double book. Optimize your schedule, making sure appointments are booked back to back with no unnecessary gaps.

  • Screen appointment scheduler
  • Resource booking
  • Resource booking
  • Schedules all operators easily and accurately
  • Automatically finds open times
  • Books standing appointments
  • Automatically tracks prebook appointments and add-ons
  • Add part payment and track balances
  • Add booking remarks and preference
  • Tracks client check-in and check-out
  • Books multiple services and packages
  • Custom message alert on appointment confirmation and reminder
  • Custom message alert on appointment cancellation and time change
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Inventory

Become a proud owner of your retail store by organizing all your products in the systems, easily sort them,classify as per your business type, and avoid costly errors. Never dread a stock take again. Create and track orders a breeze with a cleaver and portable system that integrates with Pixel Salon Software

  • Centralized inventory, purchase and supplier management
  • Analyzes all sales for the best profit potential
  • Take physical inventory at the store or remotely from back office
  • Identify trends in staff product usage and customer purchases
  • Manage product lines by manufacturer and suppliers
  • View entire stock across stores or at the main warehouse/distribution center
  • Enter direct purchase or upload as per the supplier invoice
  • Manage inventory count, auditing and adjustments
  • Maintain purchase history with the purchase price of each item date wise
  • Track bill wise payment pending to suppliers and vendors
  • Track bill wise payment paid to suppliers and vendors

Marketing

Win back lost customers and increase customer lifetime value and brand engagement with built-in loyalty that tracks all the customer contact, preferences, and purchase history. Run targeted promotions, offers, and personalized campaigns that keep customers coming back to the stores.

  • Send loyalty and automated reminder notification to valued customers
  • Define membership based on product category, segment or on total bill spend
  • Set loyalty referral programs to provide a referral bonus to both refer and referee
  • Reward customers on their first visit registration, feedback and customize campaign
  • Sell membership wallet with optional anywhere redemption
  • Run and manage a campaign cash back offers
  • Automate reminders on birthday, anniversary and next product purchase
  • Set and automate multiple reminders of next due services and product purchase directly to the customer
  • Set and automate multiple reminders on package, membership and membership wallet expiry and recharge
  • Track and engage the regular customer with selling opportunity on products and services
  • Track and engage the lost customer with selling opportunity on products and services
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Employee

Empower employees with fingertip access to their working time schedules, customer conversions, sales performance, commissions, and tips earned. Set and review the target performance of your employees on multiple parameters.

  • Employee check-ins and check-out
  • Alternatively provision for manual check-ins and check-out
  • Generate employee attendance report based on in’s, out and settlements
  • Daily, weekly and monthly attendance reports on detailed check-in and out time
  • Set employee roster and schedule with their in and out time
  • Set employee roster and schedule with their in and out time
  • Set employee sales targets and track on services, products, packages, membership wallets, etc.
  • Set incentive percentages on services, products, packages, membership wallets, etc.
  • Auto calculates incentive value on services, packages services, and membership wallet services, etc.
  • Set employee target on customer conversion, up-sale, and cross-sale
  • Compare employee performance across the store or multiple locations
  • Manage employee daily, monthly incentives and payouts
  • Track daily till collection for any discrepancy or mismatch
  • Protect business revenue loss due to employee theft, fraud, and pilferages
  • Complete audit trail on the transaction by individual employee users.

Customer

Create a healthy customer relationship by inspiring the store retailing with more practical and functional. Transact, upsell, and liaise with your customer using the right retail technology which is seamlessly integrated with billing POS, stock, loyalty, and back office operations, allows you to serve your customer the way they expect.

  • Automatically creates a profile with every new customer
  • Maintain customer specific remarks and preference
  • Customer check-in to store
  • Add additional preference and remarks for personalized services
  • Filter customers by multiple parameters to have meaningful segments
  • Call, e-mail or send SMS directly to your customers
  • Track customer’s order history across multiple stores or online
  • Customer segmentation based on packages, membership and membership wallets
  • Use customer insights to drive long term and lifetime customer value
  • Take customer feedback from over the automated transaction SMS or through the Pixel Software visitor link
  • Enhanced service experience and give sales associate power increase customer value
  • Review and target customers based on sales and service done by a specific employee
  • Analysis based on new v/s regular customer with their gender, visits and overall revenue
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Package

Convert customers who are sure about your services with a variety of combinations of services and products from your catalog. Easily and quickly creates packages or combo- see at a glance a list of all active packages. Sell and manage day packages, fixed packages, deal packages, sitting based packages, and custom packages for your customer.

  • Create and sell deal packages with a choice on offered services
  • Customize package services, prices, commission percentage, date etc. for each customer
  • Sell and manage one or multiple packages to customer
  • Give personalized experience by offering consultation based customer packages
  • Sell and redeem package anywhere in case of multi-location stores
  • Calculate staff incentive on each session serviced by them
  • Automate SMS alerts to the customer on their near package expiry
  • Manage one or multiple packages at a time for an individual customer
  • Review reports on package sale, expiry, balance session, incentive, etc.

Wallet & Prepaid Card

Make your brand the destination of choice by enhancing the customer service experience. Adopt for the most effective strategies to foster customer relationships by offering promotional and additional benefits on their purchase spend. Membership wallet is a flexible prepaid offer that is available both digitally or on a card and is redeemable across channels and locations of your stores.

  • Enable customers to save on your branded membership wallet.
  • Track and manage expiry of membership wallet.
  • Sell and redeem wallet amount anywhere in case of multi-location stores
  • Ensures that customers can access the most up to date balances and expiry
  • Instant SMS notification and receipt for redeeming value and balance
  • Carry forward balances in case of recharge before expiry
  • Centralized control from Pixel Software back office for membership wallet extension
  • Track employee incentives separately on sales and redemption of paid and the redeemed value
  • Track the sales and redemption reports on membership wallet, expiry, and balance
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Membership

Develop a deeper relationship with your customer by discounting their total spending. An in-built part of the Pixel software, Members progress through levels depending on a flat discount, category-based discounts, or on the slab of the amount they spend. Built your customer base and generate repeat sales.

  • Offers a variety of memberships with an automated discount at the time of the transaction
  • Create basic and spend based membership
  • Define price and manage expiry of each membership plan
  • Offer discount on selective or all categories/department of products and services
  • Define range based membership with the discount offered on the amount spent
  • Sell and avail membership benefits anywhere in case of multi-location stores
  • Track staff sales incentives, membership sales, expiry with back office reports
  • Track overall membership discount is given on bill transactions

GST Accounting

Mitigate your business losses due to the wrong calculation of GST. Systemized your overall GST out on purchase and other expenses and on sales and collection. Well prepared for your business and prevent it from any worst situation.

  • Enables you to meet compliances effortlessly with integrated GST features
  • Create GST invoices to fastrack payments
  • Generate return report to be tax compliance at all the times
  • Know your tax liabilities with instant access to GST reports from multiple locations
  • Generate customized accounting reports to know where the business stands
  • Export reports and lists in excel format to organize all your account transactions
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Feedback & Refer

Things move fast in retail and errors do occur from time to time. Eliminate the gaps occurring because of any reason related to the product, services, store ambiance, or staff behavior by taking instant feedback from your customers. Offer a better experience by reviewing the comments and feedback from your customers.

  • Link the feedback along with the transactional message directly to the customer mobile phone
  • Option to take feedback by the floor in-charge or manager in Pixel Software visitor application
  • Give brand look to the feedback form with company logo and web theme
  • Take the instant review and ratings on stars parameters
  • Opt-in customers for the future promotional campaign
  • Review and filters the ratings and comments in a single report of feedback and reviews
  • Track staff associated with service especially in the case of negative feedback
  • Compare feedback ratings across different stores
  • Feedback linked to the customer transaction allows you to review experience on the specific day of the visit
  • Gratify customer with instant reward coupon on the first feedback and review
  • Link staff performance with customer feedback based on services.

Online Booking & CheckIn

The retail industry is facing its biggest hurdle yet as a result of the global pandemic and pushing ahead through these challenging times and planning for the future with innovative ways to offer their products and services online. It’s more important than ever to have an omnichannel business strategy to stay ahead and ready for robust business.

  • Start selling online in record time and reach new potential customers online
  • Book slots and appointment and automated reminder notification
  • Automate notification to customer.
  • Integrate multi-channel to provide a consistent customer experience at every touch point
  • Get real-time updates for inventory accuracy and product availability
  • Access tools to attract, reward and keep loyal customers
  • Give your customers the freedom to buy from you whenever and wherever they want
  • Increase sales by driving online customers into physical stores and vice versa
  • Performance optimization, monitoring, backups, data integrity, and 99% uptime
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